1. Overview
Label Pramila operates this website to offer curated fashion pieces, styling experiences, and customer support to our clientele. These terms apply to all users of the site, including browsers, customers, and content contributors.
2. Eligibility
You must be at least 18 years of age or have legal parental/guardian consent to use our site and make purchases.
3. Product Accuracy
We strive to display our garments and accessories as accurately as possible. However:
-
Slight variations in color or texture may occur due to lighting or screen differences.
-
All sizes and measurements are approximate but detailed as accurately as possible.
-
Product availability is subject to change without notice.
4. Pricing & Payments
-
All prices are listed in INR and inclusive of applicable taxes unless stated otherwise.
-
We reserve the right to change prices at any time without prior notice.
-
Payments are accepted via secure payment gateways. We do not store your card details.
5. Order Acceptance & Cancellation
-
Placing an order does not guarantee acceptance.
-
We may limit or cancel quantities at our sole discretion.
-
Orders can be canceled by you within 24 hours of placing them by contacting our customer support.
-
Customized or made-to-order pieces are non-cancellable and non-returnable once the production process begins.
6. Shipping & Delivery
-
Shipping timelines are provided during checkout. Delays may occur due to unforeseen circumstances.
-
International orders may be subject to duties and taxes as per the destination country, which the customer will bear.
7. Returns & Exchanges
-
We accept returns only for eligible products as per our Return Policy.
-
Custom orders and worn/used garments are not eligible for return or exchange.
-
You must initiate a return within 7 days of delivery. Items must be returned in original condition with all tags intact.
8. Intellectual Property
All content on this site—including images, text, logos, graphics, and design—is the intellectual property of Label Pramila and may not be used or reproduced without written permission.
9. User Conduct
You agree not to:
-
Use our products for any illegal or unauthorized purpose.
-
Attempt to breach or interfere with the site’s security.
-
Transmit harmful code, spam, or disruptive content.
10. Limitation of Liability
Label Pramila is not liable for any indirect, incidental, or consequential damages arising from your use of the site, products, or services.
11. Termination
We may suspend or terminate access to our website or services if we believe you have violated these terms.
12. Governing Law
These Terms & Conditions are governed by the laws of India, and any disputes will be subject to the jurisdiction of the courts of Mumbai, Maharashtra.
Questions?
If you have any questions about these terms, please contact us: